Experienced IT Specialist with 16 years in IT infrastructure, network systems, and security protocols. Demonstrated expertise in managing Windows Server environments, Microsoft Azure, Active Directory, and Office 365. Proficient in network administration, with a solid background in implementing and maintaining network security measures. Holds CCNA, CompTIA A+, and CEH certifications, showcasing a strong foundation in networking, IT fundamentals, and ethical hacking. Known for optimizing system performance, enhancing security protocols, and delivering high-quality technical support to drive business efficiency and growth.